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AiVantEdge

For HVAC companies

The 6pm no-cool call gets answered. Even in August.

AiVantEdge installs an AI receptionist and missed-call text-back for HVAC companies. Calls that would hit voicemail get answered, the caller’s details captured, and the service call booked on your calendar. Missed calls get a text from your number within seconds, and the system is configured to respond to every new lead within 2 minutes, 24/7.

Voice AI available in English and Spanish. Ignite builds are live within 7 business days of your intake form.

Inbound · 6:14 pmAfter hours
Incoming callCaller · after hoursAnswered
  1. Caller

    My A/C just quit and it is 91 degrees in the house. Can somebody come tonight?

  2. Receptionist

    I'm sorry — that's miserable. We do have emergency service tonight. Are you in Miami-Dade or Broward?

  3. Caller

    Miami-Dade. Kendall.

  4. Receptionist

    You're on the board for a tech between 7 and 9 tonight. I've texted you the confirmation.

Booked · tonight, 7–9 pm

Confirmation texted to the caller · Ticket texted to you

Scripted illustration of how the receptionist handles a call.

Where HVAC companies leak

The work is fine. The phone is the problem.

  1. 01

    The emergency call lands after the office leaves

    The no-cool call comes at 6pm in August, when every tech is still on a roof and the office has gone home. The caller hears voicemail and dials the next company.

  2. 02

    Estimates go out and nobody chases them

    A system replacement quote is the biggest ticket you write. It gets one follow-up, maybe, and the second one never happens.

  3. 03

    Maintenance customers are never asked back

    Plan customers are never asked to renew and never asked for a review. The cheapest revenue you have goes quiet.

What the call data shows

Summer weekends are when the phone rings and when nobody picks up.

  • 27%

    of inbound calls to home services businesses go unanswered, per call-tracking data[1]

  • 2 in 5

    home services calls go unanswered on weekends, versus roughly 1 in 5 on weekdays[2]

The mechanism

What happens at 6pm in August once the system is on

  1. Within seconds

    The call is answered instead of missed

    With the Voice AI receptionist on your line, the caller is greeted, asked where they are and what the system is doing, and offered the next emergency slot on your calendar. Without it, the caller gets a text from your business number within seconds of the missed call.

  2. Within 2 minutes

    The lead is recorded and you are told

    A contact and an opportunity are created in your CRM. You get a notification with the name, number, and what they said. The system is configured to send the first response within 2 minutes, day or night.

  3. Days 1–30

    Follow-up runs until the job is booked

    Confirmation and reminder texts go out before the visit. If the caller goes quiet, a multi-step text and email sequence continues. After the job, a review request is sent. Anyone who replies STOP is removed.

Your numbers

What a missed no-cool call costs you

The sliders start at typical HVAC figures. Put in your own missed calls, average ticket, and close rate. The result is your arithmetic, not a claim.

The fit

Which plan fits an HVAC company

Most HVAC companies with a customer list and fewer than 50 Google reviews start on AI Ignite Complete. The Voice AI receptionist answers the after-hours and peak-season calls.

Most owners start here

AI Ignite Complete

AI Ignite Complete: Price

$29.90/ day

$897/mo · $1,499 setup · 3-month minimum

AI Ignite Complete: Who it is for

Established local service businesses, 2+ years in, with a contact list they have never marketed to and fewer than ~50 Google reviews.

AI Ignite Complete: Terms
  • Live within 7 business days of your intake form.
AI Ignite Complete: Next stepStart with the assessment
Add-on
Voice AI Receptionist$997 setup · $250/mo · $8.33/day

Included in AI Growth Engine and above. Offered as a 30-day free trial on every AI Ignite plan.

Core, without the content pack: $499/mo · $16.63/day

Every AI Ignite plan comes with the offer of a 30-day free trial of the Voice AI receptionist.

HVAC owners ask

What happens when a no-cool call comes in at 6pm and nobody picks up?

The caller gets a text within seconds from your business number, a contact and an opportunity are created in your CRM, and you get a notification. If they reply, the conversation continues by text; if they don’t, a follow-up sequence starts. With the Voice AI receptionist on, the call is answered instead of missed and the emergency slot is booked on your calendar.

Does the AI dispatch my tech, or just take a message?

It captures the caller’s details, answers the common questions you approve, and books the appointment directly onto your calendar. Who you send and when you go stays your call. You see the booking and the notes the moment they exist.

Can it handle maintenance-plan renewals and review requests?

Yes. Every completed job triggers a Google review request. Customers who never converted, or who have gone quiet, sit in a long-term low-frequency nurture. A one-time reactivation campaign goes to your dormant list with an offer built for your business. Reply YES routes them to booking; reply NO tags them out.

Does it work in Spanish?

The Voice AI receptionist is available in English and Spanish. Text and email sequences can be written in either language.

Can I have it running before peak season?

AI Ignite is live within 7 business days of your completed intake form. You do a 30-minute onboarding call and connect your Google Business Profile, calendar, and phone number. After that, a 30-minute check-in each month.

Find out where your HVAC company is leaking.

The AI Profit Gap Assessment is a 60-minute discovery session and a department-by-department analysis of where you lose money. You’ll know exactly where your business is losing money and what it costs to fix it — or we refund the assessment. The fee is credited in full toward any package signed within 30 days.