For plumbing companies
Water through the ceiling at 11pm. Somebody answers.
AiVantEdge sets up an AI receptionist and missed-call text-back for plumbing contractors. The leak and backup calls that hit voicemail get answered, the address and problem captured, and the visit booked on your calendar. Any call that is missed gets a text from your number within seconds, and the system is configured to respond to every new lead within 2 minutes, 24/7.
Voice AI available in English and Spanish. Missed-call text-back is the first thing that turns on.
- Caller
There is water coming through my kitchen ceiling. I need someone now.
- Receptionist
Okay — first, do you know where your main shutoff is? I'll stay with you. And I'm getting a plumber assigned right now.
- Caller
Found it. It's off.
- Receptionist
Marco is on his way, about 40 minutes. I've sent you his name and a photo by text.
Confirmation texted to the caller · Ticket texted to you
Scripted illustration of how the receptionist handles a call.
Where plumbing companies leak
The urgent calls are the ones that hit voicemail.
- 01
Emergency calls are your best work and your most-missed
Burst-pipe and backed-up-drain calls are the highest-urgency, highest-margin work you do. They arrive while you are under a sink with both hands busy, and they are the most likely to ring out.
- 02
Water-heater quotes sit while the homeowner keeps dialing
A replacement quote goes out and waits. The homeowner does not wait with it. They call the next number on the list.
- 03
Repeat customers vanish between emergencies
The customer you saved at midnight never hears from you again until something else breaks. No review request, no check-in, no reason to remember your name.
The mechanism
What happens at 11pm with water on the floor once the system is on
Within seconds
The call is picked up
The Voice AI receptionist answers, asks the questions you told it to ask — where the water is coming from, whether the main is off, the address — and books the visit. If a call is missed for any reason, a text goes out from your business number within seconds.
Within 2 minutes
You get the details, not a voicemail
A contact and an opportunity land in your CRM with the address and the problem. You are notified immediately. The system is configured to send the caller a first response inside 2 minutes, whatever the hour.
Days 1–30
The quote and the review do not get forgotten
Confirmation and reminder texts go out before the visit. Quotes that go quiet get a multi-step text and email sequence. After a completed job, a Google review request is sent. STOP removes anyone from every sequence.
Your numbers
What a missed emergency call costs a plumber
Sliders start at typical plumbing figures. Enter your own missed calls per week, average ticket, and close rate. It is your math, not ours.
The fit
Which plan fits a plumbing company
Established plumbers with a customer list they have never marketed to start on AI Ignite Complete. Add the Voice AI receptionist so the emergency calls are answered, not texted back.
Most owners start here AI Ignite Complete | |
|---|---|
| Price | AI Ignite Complete: Price $29.90/ day $897/mo · $1,499 setup · 3-month minimum |
| Who it is for | AI Ignite Complete: Who it is for Established local service businesses, 2+ years in, with a contact list they have never marketed to and fewer than ~50 Google reviews. |
| Terms | AI Ignite Complete: Terms
|
| Next step | AI Ignite Complete: Next stepStart with the assessment |
| Add-on | Add-on Voice AI Receptionist$997 setup · $250/mo · $8.33/day Included in AI Growth Engine and above. Offered as a 30-day free trial on every AI Ignite plan. |
Core, without the content pack: $499/mo · $16.63/day
Every AI Ignite plan comes with the offer of a 30-day free trial of the Voice AI receptionist.
Plumbing contractors ask
A caller has water coming through the ceiling. What does the AI actually do?
It answers the call, captures the address and what is happening, answers the common questions you have approved, and books the visit on your calendar. You are notified right away with the details. It does not make dispatch decisions for you; it makes sure the call is not lost while you are on another job.
Will an AI answer my phone, or a person?
On AI Ignite, a person still answers — you or your office — and the system catches what gets missed with a text-back within seconds. Add the Voice AI receptionist and the calls that would go to voicemail are answered, the caller’s details captured, and the appointment booked. Every Ignite plan comes with the offer of a 30-day free trial of it.
What if the caller does not reply to the text?
A follow-up sequence starts: multi-step text and email, then a long-term low-frequency nurture for leads that never converted. Anyone who replies STOP is removed from every sequence.
Will you text my customers without my say-so?
Messaging goes out from a registered business number (A2P 10DLC). Anyone who replies STOP is removed from every sequence. Review requests go only to customers after a completed job. You approve any content before it posts.
Do I have to switch CRMs?
AI Ignite runs on a GoHighLevel sub-account branded as your business, with your existing contacts imported and cleaned. If you run field-service software today, the AI Command Center tier integrates with it instead of replacing it.
Where we work
Miami-Dade, Broward, and Palm Beach. Anywhere in the U.S. by phone.
The systems are installed remotely and run on your business number wherever you are.
Find out where your plumbing company is leaking.
A 60-minute discovery session and a department-by-department analysis of where you lose money, delivered as a PDF report with a 90-day roadmap. You’ll know exactly where your business is losing money and what it costs to fix it — or we refund the assessment. Credited in full toward any package signed within 30 days.